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Best Business Phone Systems

Businesses today face seemingly endless options for phone systems—from traditional landlines to VoIP phones, cloud solutions, on-premises deployment, and everything in between.

4 Best Business Phone Options to Consider:

  1. Ooma – Best business phone system for micro-businesses
  2. Intermedia Unite – Best unified communications as a service provider
  3. Dialpad – Best for features and integrations
  4. Freshcaller – Best phone system for call centers

1 – Ooma 

Ooma is a leading VoIP phone provider for businesses and residential properties.

And their small business plans are perfect for small teams without the need for advanced communications features.

On top of that, there are no contracts, the setup works right out of the box, and you can get a phone number for free, making it an excellent choice for small businesses.

Ooma has all of the hardware, business tools, and accessories you need to manage your team and stay connected.

These plans are $19.95 and $24.95 per user per month, respectively with unlimited calling in the U.S. and Canada plus expert 24/7/365 customer support.

2 – Intermedia Unite 

Intermedia Unite is more than just a business phone system. It’s branded as a unified communications as a service (UCaaS) provider, with solutions for VoIP phone services, audio and video conferencing, file backups, and internal chat.

Plus, it’s a low-cost and highly reliable system, backed by a 99% uptime SLA with exceptional 24/7 customer support.

With the introductory plan, you can host video conferences with up to 30 participants and audio-only conferences with up to 200 participants.

With the Intermedia Unite package, you also get:

  • Mobile and desktop apps
  • Remote office features
  • File backup with 10 GB of storage
  • Virtual fax
  • Spam caller protection
  • SMS support
  • Unlimited voicemail storage

3 – Dialpad

Dialpad is one of the most popular business phone systems on the market today. It’s used by 70,000+ businesses.Dialpad has specific phone systems for sales, contact centers, and conference calling.

Dialpad is popular for a good reason:

  • Number porting
  • Seamless integrations
  • Business SMS
  • Voice intelligence
  • Dynamic call routing
  • Call analytics
  • Administrative tools
  • Call center tools
  • Satisfaction surveys
  • Call history
  • Web conferencing

4 – Freshcaller

It’s trusted by more than 40,000 businesses, large and small.

As a cloud-based call center software, Freshcaller doesn’t require any hardware, downloads, or maintenance.

Freshcaller is designed to support remote call centers as well.

Some of the features of Freshcaller include:

  • Number management tools
  • Custom reporting
  • Inbound call routing
  • Supervisor controls
  • Conversation monitoring
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